• All products are added to your cart.

Shipping & returns

Part Expert sends orders with PostNL within the Netherlands. Packages are sent within Belgium with DPD and within Germany with Deutsche Post.

With every order you have 30 days right of return, this period starts from the day the order is received.
After removing the foils / stickers the right to return of your part expires. Naturally, the warranty does not expire.

Part Expert sends orders with PostNL within the Netherlands. Packages are sent within Belgium with DPD and within Germany with Deutsche Post.

With every order you have 30 days right of return, this period starts from the day the order is received.
After removing the foils / stickers the right to return of your part expires. Naturally, the warranty does not expire.

Return

1. Download the return form

Return Form

2. Complete the return form (invoice number required) and print out the form.
Don't have a printer? Then you can clearly write all requested information on a sheet.

3. Add the fully completed return form to your return shipment

4. Return your order to our address.

5. France the order sufficiently.

6. Product (s) can be returned in the shipping box.
Always pack the product well so that there is no chance of damage during shipment!
Part Expert is not responsible for damage caused by insufficient protection during shipment.

7. The processing time of a return is on average 1 to 3 working days after receipt.
The processing time for refunds is on average 2 to 5 business days after receipt.

Return address:
Part Expert
Returns department
Mallumbrink 1
7544 LE Enschede


When can I expect my shipment?


Free shipping: ordered on workdays before 18:00, next day delivery (NL). For Belgian and German customers, this shipment may take 1 to 2 business days.

Please note: a public holiday, Saturday or Sunday is not a working day at Part Expert.

Different delivery times: Orders will not be sent or delivered on public holidays.

Pick up Enschede: Pick up in Enschede is possible every day (also during the weekend) after payment on the website has been made. The collection address is: Mallumbrink 1 in Enschede

Pick up Gronau: Pick up at the office in Gronau (DL) is possible daily (also during the weekend) after the payment has been made on the website. The collection address is: Berliner Platz 2 in Gronau