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Terms and Conditions

1.0 General - Validity area
These trade conditions apply to all current and future trade relationships. Deviating, opposite or additional General Trade Terms and Conditions will not become part of the agreement, even if we are aware of this and in the case of unconditional delivery from our side, unless the validity thereof is expressly approved in writing.

All agreements made between us and the customer for the implementation of this agreement must be recorded in writing in this agreement; the same applies to agreed deviations from these General Terms and Conditions.

2.0 Concluding the agreement
Our offers are without obligation. Technical changes and changes in shape, color and / or weight are reserved. For the rest, the usual tolerances apply to all quantities, dimensions and similar characteristics.

We have the right to accept the offer to the customer to conclude an agreement with an order within two weeks of receipt. The acceptance can be expressed in writing by the delivery of the goods to the customer. An acknowledgment of receipt of an order provided by us does not constitute a binding acceptance of this order.

The presentation of the goods in our online shop does not constitute a binding offer for the customer, but is only a non-binding online catalog.

Sending the customer's order is an offer to conclude a purchase agreement for the goods in the order according to the conditions that are delivered with the order.

A purchase agreement is only concluded when Part Expert has received the payment and the goods ordered have been sent to the customer. The customer then receives an e-mail (shipping confirmation) confirming the purchase, at the latest when the goods are delivered to the customer. The customer is immediately informed when the performance is not available. A consideration already received will be reimbursed without delay.

Valid address details:

The customer is responsible for a valid mention of the address details on his invoice and on the delivery note, since later changes, especially on the invoice, are not possible.

Delivery within the Netherlands

For deliveries within the Netherlands, exclusively the applicable VAT is charged. When the goods are taken by the customer or a person authorized by him to a third country or to another Member State, our company does not carry out any VAT refund procedure.

3.0 Prices and payment terms
The prices stated in our online shop include the statutory VAT of 21%; this is NOT charged extra. All prices apply from the head office in Enschede, including packaging and excluding all possible shipping costs.

The customer can pay by PayPal, iDeal, Credit card or prepayment (bank transfer). Orders from abroad can only be processed by prepayment or PayPal. In addition, specific shipping costs apply to such orders.

Prepayments are made by bank transfer. For orders with prepayment you will receive an automatically prepared order confirmation via e-mail with our bank details and the number of your order. When transferring, state the order number as well as your first and last name. Please note that - depending on the day of the week and the speed of your bank - a payment can take 0 to 5 days. Your order will only be processed when we have received the payment.

Payment under PayPal:
Payments under PayPal are made by being redirected to the PayPal payment page. This is a very simple method of payment, where you do not have to mention a reference or something solid. The payment is automatically linked to your order. Once the payment has been successfully completed, you will receive confirmation of this. We receive PayPal payments almost immediately, so you can expect your package the next day.

Pick up yourself:
The collection takes place at the head office in Enschede or in Gronau against cash payment, or prepayment on the website.

We reserve the right to change our prices if, after concluding the agreements, cost reductions or increases occur, mainly due to wage agreements or price changes of the material.

The purchase price includes the statutory sales tax; this is charged separately on the day of invoicing in accordance with legislation.

During the payment arrears, the entrepreneur must pay the money debt, being eight percentage points of the basic interest rate. With regard to entrepreneurs, we reserve the right to prove and charge further damage through late payment.

The customer only has a right to claim if there are legal claims against claims